Ontario. Ministry of Government and Consumer Services

Site: Ontario. Ministry of Government and Consumer Services. Consumer Protection Ontario

Service: Consumer Protection Ontario

Location, Telephone & Internet
Office Phone 416-326-8800
Toll Free Phone 1-800-889-9768
TTY Phone 416-229-6086 * 1-877-666-6545
Fax 416-326-8665
E-Mail consumer@ontario.ca
Website www.ontario.ca/consumerprotection
Located In Community Toronto Downtown
Contact Information
Mailing Address c/o Ministry of Government and Consumer Services, Consumer Protection Ontario 
Box 450 
77 Wellesley St W 
Toronto, ON M7A 2J6
Description & Services
Description (Service) Promotes fair, safe and informed marketplace * answers telephone inquiries and mediates written complaints between consumers and businesses * topics include collection agencies, payday loans, credit repair * consumer reporting, loan broker fraud * car repairs, home renovations, work at home schemes, condominiums * some door-to-door sales * health clubs, modeling and talent contracts
Hours Mon-Fri 8:30 am-5 pm
Areas Served Ontario
Eligibility Those with a complaint about a business
Application Before contacting the Ministry of Government and Consumer Services to file a complaint contact the business clearly outlining your complaint in writing * keep proof of delivery of your complaint and any interaction with the business * if you are unable to resolve the complaint with the company, contact the ministry * no walk-in service
Languages English ; French
Fees None
Other Details
Social Media Facebook
Physical Access Not Applicable
Service Categories Government Consumer Protection Agencies

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