Assaulted Women's Helpline
Record #: MET0056 | Last Modified: 14 Feb 2019 | Last Full Update: 16 Nov 2018 |
Location, Telephone & Internet | |
---|---|
Office Phone | Administration only 416-364-4144 |
Toll Free Phone | Administration only 1-888-364-1210 |
TTY Phone | 416-364-8762 ; Toll free 1-866-863-7868 |
Crisis Phone | 416-863-0511 ; Toll free 1-866-863-0511 |
Fax | 416-364-0563 |
Website | www.awhl.org |
Located In Community | Ontario |
Address & Map | |
Contact Information | |
Primary Contact | Rebecca Ng, Director, Administration and Service Support; Phone: 416-364-4144 ext 227; Email: rng@awhl.org |
Alternate Contact | Margaret Arnason, Training, Resource and Outreach Coordinator; Phone: 416-364-4144 ext 223; Email: marnason@awhl.org |
Primary Executive | Huong Pham, Executive Director; Phone: 416-364-4144 ext 222; Email: hpham@awhl.org |
Mailing Address | Box 369 Stn B Toronto, ON M5T 2W2 |
Description & Services | |
Description (Service) | Telephone crisis counselling, emotional support, information and referrals to emergency shelters, legal information and community services, as well as culturally appropriate resources for abused women * liaison with diverse communities * confidential and anonymous |
Hours | Telephone counselling -- Mon-Sun 24 hours * administrative office -- Mon-Fri 9 am-5 pm |
Areas Served | Ontario |
Boundaries | Ontario |
Eligibility | Assaulted/abused women 16 years and older * families, friends, neighbours, professionals and other service providers in contact with abused women |
Application | Call for assistance, or text #SAFE (#7233) on Bell, Rogers, Fido or Telus mobile phone * visit website for information |
Languages | English ; Telephone interpretation in over 154 other languages available for access to services ; For services in French call Fem'aide toll free 1-877-336-2433 (see separate entry) |
Fees | None |
Other Details | |
Social Media | ![]() ![]() ![]() |
Physical Access | Not Applicable |
Classification/Subjects | |
Service Categories | Adult Child Sexual Abuse Counselling ~ Women ; Domestic Violence Hotlines ; Sexual Assault Counselling ~ Women ; Sexual Assault Hotlines ~ Women ; Specialized Information and Referral ~ Abused Women ; Specialized Information and Referral ~ Abused Women ~ Sexually Abused Adults ; Spouse/Intimate Partner Abuse Counselling ~ Abused Women |