Ontario. Office of the Worker Adviser

Site: Toronto Main Office

Location, Telephone & Internet
Office Phone 416-325-8570 ; Report health and safety reprisal issues 416-212-5335
Toll Free Phone 1-800-660-6769 ; Workplace insurance issues English 1-800-435-8980 ; French 1-800-661-6365 ; Report health and safety reprisal issues 1-855-659-7744
TTY Phone 1-866-445-3092
Fax 416-325-4830 ; Report health and safety reprisal issues 647-723-2089
E-Mail owaweb@ontario.ca
Website www.owa.gov.on.ca/en/Pages/default.aspx
Located In Community Toronto Downtown Central
Address & Map
123 Edward St, Suite 1300
Toronto, ON M5G 1E2
View Google Map
Intersection University Ave and Dundas St W
Contact Information
Primary Contact Sylvie Fischer, Manager, Toronto and Eastern Region (Acting)
Primary Executive Susan Adams, Director (Acting)
Description & Services
Description (Service) Advocacy * summary advice and representation through all stages of the Workplace Safety and Insurance Board claims process or the Workplace Safety and Insurance Appeals Tribunal * information on policies and procedures of WSIB and WSIAT * if you have been the victim of an occupational health and safety reprisal the OWA will give you advice and representation through stages of an application and hearing before the Ontario Labour Relations Board * self-help information for workers to handle their own claims or applications where appropriate * referrals to other organizations

Arm's length agency of Ministry of Labour, Training and Skills Development reporting directly to the minister
Hours Mon-Fri 8:30 am-5 pm
Areas Served Toronto
Boundaries Includes former Cities of Toronto and York, south and central Etobicoke, southwest section of North York, west section of East York
Eligibility Non-unionized workers injured at work and their survivors * non-unionized workers who have been threatened or punished for following health and safety laws
Application Call for appointment
Languages English ; French
Fees None
Other Details
Physical Access Street parking close to entrance * wheelchair accessible building including main entrance and barrier free washrooms * lowered elevator buttons
Service Categories Individual Advocacy ~ Workplace Accident Victims ; Provincial/Territorial Government Departments ~ Labour Issues ; Specialized Information and Referral ~ Workplace Accident Victims ; Workers Compensation Benefits Assistance

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