Location, Telephone & Internet
Toll Free Phone 1-866-247-0055 press 1
Fax Application office 905-619-9693
E-Mail drtspecialized@durham.ca
Website www.durhamregiontransit.com
Located In Community Ajax
Address & Map
110 Westney Rd S
Ajax, ON L1S 2C8
 
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Description & Services
Description (Service) Specialized services to people who are physically unable to use regular transit vehicles * using fully accessible buses, this service is designed to help people with physical disabilities maintain their independence as they travel to work, school, shops or visit within the community * trips are booked in advance on an automatic trip reservation system  
 
TIPS when registering 
Plan enough time to and from appointments * have address information ready to book both a pick up and return trip * advise dispatcher if travelling with an Attendant or Support Person * mark the booked dates and times on a calendar * be prepared for pick up at least 15 minutes before the scheduled time 
 
Answering machine  
When calling about a same day cancellation or request to book a trip, leave a message on the answering machine * your call will be returned as soon as possible
Hours Trips Mon-Sun 5 am-1 am including holidays * Reservations Mon-Fri 5:30 am-10 pm, Sat 6:30 am-10 pm, Sun 7:30 am-10 pm * Trip Reservation closed statutory holidays
Areas Served Durham Region
Eligibility Person with a disability that prevents them from using conventional transit service for all or part of a trip * could be due to a visual, sensory, cognitive or physical disability, and could be either short-term or long-term 
 
One person (Attendant) may accompany a client * notify the dispatcher to confirm available space
Application Complete Eligibility Application Form and send by email, mail or fax 
 
Page One - Passenger Information - download and fill out the form electronically or print and fill out the form * information is used to advise our operators of any special assistance required  
 
Page Two - Information from healthcare professional - to confirm eligibility, the attending healthcare professional must complete this page
Languages English
Fees Service ; click here for all Durham Region Transit Fares * an Attendant accompanying customer must pay full fare * Support Person may travel free of charge on DRT conventional buses and Specialized Services buses when travelling with a person eligible for a Support Person - person with disability presents Support Person card to DRT Operator
Other Details
Physical Access Fully Accessible ; All DRT buses are accessible * bus stops along route may not be accessible particularly in rural areas
Classification/Subjects
Service Categories Disability Related Transportation

Agency Overview

Locations for this Service


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