Durham (Region of). Social Services Department

Site: Ajax - Commercial Ave

Service: Ontario Works

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Record #: OSH0558 Last Modified: 28 Oct 2014 Last Full Update: 04 Nov 2013
Location, Telephone & Internet
Office Phone905-428-8982
Toll Free Phone1-877-678-6333
LocationAjax (Town of)
Address & Map
Ajax Office
140 Commercial Ave
Ajax, ON L1S 2H5
View Google Map
Description & Services

Financial Assistance Monthly allowance based on family size, housing costs and income * monthly drug benefit card * other services include

Employment Start-Up Benefit covers costs related to starting a job or work placement * families with children -- newborn child allowance, child care start-up costs, basic dental care for children

Employment Assistance Clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Employment Resource Centre walk-in job search centre * access to computers, Internet, fax, photocopier, telephone * resource materials, job banks, labour market information * assistance with resumes * referrals to job counselling and training

Community Participation volunteer placements * job search programs based on individual’s skills, experience and circumstances * employment placement, job matching service * basic education, basic adult upgrading * high school upgrading * English as a Second Language (ESL) classes * literacy and basic skills * job skills training - development of skills for specific jobs * on-the-job training * supports to self-employment, referrals to self-employment programs

Learning, Earning and Parenting (LEAP) -- helps young parents finish high school, improve parenting skills, locate and maintain employment

Click here for Resources for employment website

Other services

Mandatory and Discretionary Benefits – may include dentures, emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials * programs may vary by City or Municipality

Interactive Voice Response (IVR) 1-800-808-2268, available Mon-Fri 8 am-9 pm and Sat,Sun noon-5 pm * automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

Satellite Locations:

Oshawa Office
505 Wentworth Street West,
Oshawa, ON L1J 6G5
Phone 905-436-6747 (for pre existing clients only)

Oshawa Office (Employment Counselling)
200 John Street West, Upper Level
Oshawa, ON L1J 2B4
Phone 905-432-2929

Whitby Office
605 Rossland Rd East
Whitby ON Phone 905-666-6239 (for pre existing clients only)

Uxbridge Office
2 Campbell Drive, Suite 305
Uxbridge, ON L9P 1H6
Phone: 905-852-4566 (for pre existing clients only)

HoursMon-Fri 8:30 am-4 pm
Areas ServedDurham Region
EligibilityYouth and adults 18 years and over in financial need * employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency) * financial need is determined by a review of income, liquid assets and living expenses * Learning, Earning and Parenting (LEAP) -parents 16-21 years * Employment Resource Centre open to all
ApplicationCall to book an appointment with a caseworker to make a home or office visit * intake for all residents of Durham Region * online applications are available at www.ontario.ca/socialassistance
Other Details
AccessibilityCall for details
Service CategoriesAdult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Children ~ Social Assistance Recipients ; Housing Expense Assistance ; Job Information ; Job Search Resource Centres ; Job Search/Placement ~ Long Term Welfare Recipients ; Medical Expense Assistance ; Prejob Guidance ; Welfare Fraud Reporting ; Welfare to Work Programs