Location, Telephone & Internet
Office Phone Switchboard (ongoing clients) 905-428-7400 * Central Intake (applications) 905-428-8982
Toll Free Phone Central Intake 1-877-678-6333
Website www.durham.ca
Located In Community Ajax
Address & Map
Ajax Office
140 Commercial Ave
Ajax, ON L1S 2H5
View Google Map
Intersection Commercial Ave and Hunt St
Contact Information
Primary Contact Janine Stolarek, Senior Caseworker, Region of Durham, Social Services, Income and Employment Supports Division; Phone: 905-668-7711 ext 2665; Email: janine.stolarek@durham.ca
Alternate Contact Diane White, Secretary, Region of Durham, Social Services, Income and Employment Supports Division; Phone: 905-668-7711 ext 2805
Description & Services
Description (Service) Financial Assistance Monthly allowance based on family size, housing costs and income * monthly drug benefit card * other services include

Mandatory and Discretionary Benefits may include dentures, emergency dental services, eyeglasses, special diet allowance, health care supplies, medical transportation funds, prosthetic devices, funerals and burials * programs may vary by City or Municipality

Employment Start-Up Benefit covers costs related to starting a job or work placement * families with children -- newborn child allowance, child care start-up costs, basic dental care for children

Employment Assistance clients 18-65 years must participate in employment assistance activities unless they are living with a serious disability or illness, or caring for preschool children

Employment Resource Centre walk-in job search centre * access to computers, Internet, fax, photocopier, telephone * resource materials, job banks, labour market information * assistance with resumes * referrals to job counselling and training

Community Participation volunteer placements * job search programs based on individual’s skills, experience and circumstances * employment placement, job matching service * job skills training - development of skills for specific jobs * on-the-job training * supports to self-employment, referrals to self-employment programs* basic education, basic adult upgrading * high school upgrading * English as a Second Language (ESL) classes * literacy and basic skills

Learning, Earning and Parenting (LEAP) help young parents finish high school, improve parenting skills, locate and maintain employment

Click here for Employment Supports

Other services

Interactive Voice Response (IVR) 1-800-808-2268, available Mon-Fri 8 am-9 pm and Sat, Sun noon-5 pm * automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance

Satellite Locations

Oshawa Office
505 Wentworth Street West,
Oshawa, ON L1J 6G5
Phone 905-436-6747 (for pre existing clients only)

Oshawa Office (Employment Counselling)
200 John Street West, Upper Level
Oshawa, ON L1J 2B4
Phone 905-432-2929

Whitby Office
605 Rossland Rd East
Whitby ON Phone 905-666-6239 (for pre existing clients only)

Uxbridge Office
2 Campbell Drive, Suite 305
Uxbridge, ON L9P 1H6
Phone: 905-852-4566 (for pre existing clients only)

Hours Mon-Fri 8:30 am-4 pm * Income Tax Clinics Feb 15-Dec 31, 2019 Mon-Fri 9 am-4 pm, closed during lunch and holidays
Areas Served Durham Region
Eligibility Youth and adults 18 years and over in financial need * employable youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency) * financial need is determined by a review of income, liquid assets and living expenses * Learning, Earning and Parenting (LEAP) -parents 16-21 years * Employment Resource Centre open to all * Income Tax Clinics for social assistance recipients
Application Call to book an appointment with a caseworker to make a home or office visit * intake for all residents of Durham Region * online applications are available at www.ontario.ca/socialassistance * Income Tax Clinics by appointment or drop-off at locations in Ajax, Whitby, Oshawa, Uxbridge * contact Nataliya Wijesinghe 905-404-7620 or email nataliya.wijesinghe@durham.ca
Languages English ; Interpretive Services
Fees None
Other Details
Physical Access Call for details
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Children ~ Social Assistance Recipients ; Job Information ; Job Search Resource Centres ; Job Search/Placement ; Medical Expense Assistance ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Welfare Fraud Reporting ; Welfare to Work Programs

Agency Overview

Services at this Location

Information Durham is committed to provide a database that is accurate, current and comprehensive. However, we are unable to assume any liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Please contact Information Durham to report concerns or to make suggestions.