Location, Telephone & Internet
Office Phone Intake Mon-Fri 9 am-5 pm 905-666-6240
Toll Free Phone Intake 1-866-840-6697 * NIHB Client Line (to find out if eligible) 1-800-640-0642 * Canadian Forces personnel 1-866-522-2122
Website www.durham.ca
Located In Community Whitby
Address & Map
605 Rossland Rd E
Whitby, ON L1N 6A3
View Google Map
Intersection Garden St and Rossland Rd
Description & Services
Description (Service) COVID19 - counselling and mental health support and services provided by telephone to people living or working in Durham Region * call intake line 
Community Counselling, intake, assessment, counselling, referral, groups * short term individual, couple, family and group counselling * job stress, workplace violence, conflict * addiction, substance abuse, anger, anxiety, depression * personal stress, budgeting, self-esteem * conflict resolution, extended family, separation/divorce * communication, abuse/violence, bereavement * child-care, parenting, school problems * balancing work and family life, caring for elderly parents  
Partner Assault Response (PAR) Mandated structured group program for men and women who have been found and/or pled guilty to domestic violence  
Employee Assistance Intake, assessment and referral * counselling for employees and their family members * critical incident counselling and support services * organizational support and wellness seminars for employee groups 
Adult Community Support Services Assessment, information and referral, service coordination and system navigation, case management, advocacy and supportive counseling for adults with a developmental disability 
Member agency of Support Services Network for Male Survivors in Ontario (central region) 
First Nations and Inuit Health Non-Insured Health Benefits Counselling 
Internet Child Exploitation (ICE) counselling for children and youth who are victims of internet sexual exploitation and their immediate family  
Retired or medically released Canadian Forces personnel and their families
Sup. Description Ajax 
339 Westney Rd S, Unit 103 
Ajax, ON L1S 7J6 
Phone: 905-683-3451 
Fax: 905-683-3466 
Mon, Tue, Wed,Thu 9 am-9 pm 
Fri 9am-5 pm 
During daytime hours, counselling clients should call 905-683-3451 to cancel or reschedule appointments * clients calling after 5 pm to cancel an appointment should contact their counsellor directly 
2 Campbell Dr, Suite 301 
Uxbridge, ON L9P 1H6 
Phone 905-852-7690, ext 5413 or 5414 
1-800-361-3268 ext 5413 or 5414 
Fax 905-852-6595  
Brock (Sunderland) 
135 Albert St S, P.O. Box 384  
Sunderland, ON LOC 1HO 
Phone 705-357-2241 
Fax 705-357-1302 
Brock Municipal Building 
1 Cameron St. East 
Cannington, ON L0E 1E0 
Phone 905-449-7950 
Brock (Beaverton) 
133 Main St W, Beaverton 
Phone 705-426-7388, ext 5358 
Beaverton Town Hall 
397 Simcoe Street 
Beaverton, ON L0K 1A0 
Phone 705-341-7481 
South Oshawa 
200 John St W, Unit C1A 
Oshawa, ON L1J 2B4 
Phone 905-434-5855 
Fax 905-434-4516 
Whitby (Regional Headquarters) 
605 Rossland Rd. E 
Whitby, ON L1N 6A3 
Phone 905-666-6240 
Fax 905-666-6217 
Mon, Tue, Wed, Thu 9 am-9 pm 
Fri 9 am-5 pm 
During daytime hours, counselling clients should call 905-666-6240 or toll-free 1-866-840-6697 to cancel or reschedule appointments * clients calling after 5 pm to cancel an appointment should contact their counsellor directly 
Clarington (Bowmanville) 
234 King St E, Unit 4 
Bowmanville, ON L0K 1A0 
Phone 905-697-3400 or 905-623-9141 
Fax 905-623-6951  
c/o Fairview Lodge 
632 Dundas St W  
P.O. Box 300, Whitby, ON L1N 5S3  
Phone 905-668-5851, ext 5959  
Fax 905-668-5974 
Scugog (Port Perry) 
169 North St, Unit 3 
Port Perry, ON L9L 1B7 
Phone 905-985-7665 
Fax: 905-985-6515
Hours <COVID19</b> -- offices closed to public
Areas Served Durham Region
Eligibility Live and or work in Durham Region * First Nations and Inuit eligible for non-insured health benefits
Application Call intake to make an appointment * Note - requests for counselling for all clients through central intake only  
First Nations and Inuit clients eligible for NIHB provide status number or client identification 
Retired or medically released Canadian Forces personnel and their families call 1-866-522-2122 inform staff they would like to receive couselling from Family Services Durham
Languages English ; Interpreting services available
Fees Fees are based on income and family size * counseling fees will be discussed during intake call and if fee is a barrier, it can be discussed with the counselor * Fee assistance available for Internet Child Exploitation (ICE) ; assistance is provided by Ontario Victim Services Secretariat * survivors can apply for coverage up to $1,500.
Other Details
Physical Access Fully Accessible ; Accessibility needs can be outlined during intake process
Service Categories Adult Protective Services ; Alternative Dispute Resolution ; Anger Management ; Bereavement Counselling ; Critical Incident Stress Debriefing ; Divorce Counselling ; General Counselling Services ; General Counselling Services ~ Families of Military Personnel/Veterans ; General Counselling Services ~ Indigenous Communities ; Marriage Counselling ; Sexual Assault Counselling ~ Men ; Spouse/Intimate Partner Abuse Counselling ; Substance Use Disorder Counselling ; Veteran Reintegration Counselling

Agency Overview

Locations for this Service

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