Ontario. Ministry of Community and Social Services

Site: Family Responsibility Office

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Record #: OSH0707 Last Modified: 12 Jun 2015 Last Full Update: 28 Apr 2014
Location, Telephone & Internet
Office Phone24 hour automated Information Line 416-326-1818 * Client Services Call Centre Mon-Fri 8 am-5 pm for specific enforcement information 416-326-1817 * ISO when one person lives outside Ontario 416-240-2410
Toll Free Phone24 hour automated Information line 1-800-267-7263 * Client Services Call Centre Mon-Fri 8 am-5 pm specific enforcement information 1-800-267-4330 * ISO Unit when one parent lives outside Ontario 1-800-463-3533
TDD Phone1-866-545-0083
Located In CommunityToronto
Contact Information
Mailing Addressc/o Family Responsibility Office 
PO Box 220 
Downsview Post Office 
Downsview, ON M3M 3A3
Description & Services
Description (Service)Helps people meet court-ordered child and spousal support responsibilities * ensures that support payments flow properly from payor to recipients * enforces support payments owed * collects money from the payor, from the payor's employer or income source or both * collects outstanding support payments by defaulting payor's income tax refund, credit bureau reporting, suspending the payor's driver's licence and taking the matter to court  
Mailing Address for Correspondence (not for financial payments) 
Family Responsibility Office 
Ministry of Community and Social Services 
P.O. Box 220 
Toronto ON M3M 3A3  
Mailing Address for Payments (not for correspondence) 
Family Responsibility Office 
Ministry of Community and Social Services 
P.O. Box 2204 
Station P 
Toronto ON M5S 3E9 
Mailing Address for Correspondence on Interjurisdictional Support Order Matters (Do not send payments to this address) 
Family Responsibility Office 
ISO Unit 
P.O. Box 640 
Toronto ON M3M 3A3 
Mailing Address for Freedom of Information Requests (Please include a $5 cheque or money order payable to Minister of Finance) 
FIPPA Representative 
Family Responsibility Office 
P.O. Box 524 
Downsview ON M3M 3A3
HoursMon-Fri 8 am-5 pm
Areas ServedDurham Region
EligibilityPerson who receives or who pays support under support order made by an Ontario court * those under a domestic contract or paternity agreement accompanied by an affidavit * support obligations contained in orders made outside Ontario may also be enforceable
ApplicationWith a court order a filing package is sent to recipient to fill out forms and return to office * packages available from most family courts and through the Family Responsibility Office and website
FeesService - Administration fees are charged for non-core services
Service CategoriesChild Support Assistance/Enforcement