Office of the Ombudsman of Ontario

Location, Telephone & Internet
Toll Free Phone 1-800-263-1830
TTY Phone 1-866-411-4211
Fax 416-586-3485
Located In Community Toronto Downtown
Address & Map
Bell Trinity Square
483 Bay St, 10th Flr, South Tower
Toronto, ON M5G 2C9
View Google Map
Contact Information
Primary Contact Dean Morra, Administrative Assistant, Communications; Phone: 416-586-3353; Email:
Primary Executive Paul Dubé, Ombudsman of Ontario
Description & Services
Description (Service) Ombudsman of Ontario * Officer of the Provincial Legislative Assembly, independent from government and political parties * investigates complaints about services provided by the Government of Ontario and its organizations including municipal closed meetings, school boards, municipalities and universities * conducts systemic investigations on important issues about government services
Sup. Description The Ombudsman cannot investigate the federal government, private businesses, courts or judges
Hours Mon-Fri 9 am-4:30 pm
Areas Served Ontario
Eligibility Any member of the Ontario public
Application Complaints may be filed in writing, by telephone, by email, through the website, by fax, or in person * collect calls are accepted
Languages English - Reception, Website, Interpretation, Programs, Publications ; French - Reception, Website, Interpretation, Programs, Publications ; Interpretive Services
Fees None
Other Details
Social Media Facebook Flickr LinkedIn Twitter YouTube
Physical Access Fully Accessible
Service Categories Government Complaints/Government Ombudsman Offices

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