Emergency Department (ED) Patient Experience Volunteer

(Lakeridge Health Oshawa)

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Position ID: V-OSH1341 Last Modified: 02 Oct 2020 Last Full Update: 02 Oct 2020
Opportunity Details
ContactNancy Tanner, Coordinator, Volunteer Resources, Lakeridge Health (Oshawa Hospital); Phone: 905-576-8711 ext 33310; Fax: Do not use LH fax for any volunteer opportunity documents/communication; Email: ntanner@lh.ca
DutiesAt this time, all volunteer programs within our five hospitals have been put on hold; however, we are still recruiting for the time when it is appropriate for us to resume. Once the programs are up and running again, we will be updating what our current needs are. If you respond to this listing, please know your information is secure and we will absolutely be connecting with you again. Thank you so much and stay well. 
 
 
Be part of the team focused on improved waiting experience for patients, family members and visitors * focus on the wait-areas within the Emergency Department * provide comfort and reassurance as needed in the waiting area
More Info Linkwww.lakeridgehealth.on.ca/en/howyoucanhelp/volunteer.asp?_mid_=2084
BenefitsOpportunity to positively impact the patient/visitor experience in the ED setting * student volunteers have opportunities for “Auxiliary” scholarships and other awards * "Auxiliary” awards for exceptional service from adult volunteers * volunteer resources and “Auxiliary” recognition and social activities
ClientsLakeridge Health patients and family members
Ages18 year(s) and up
Suitable for OSSDNo
Suitable ForAdults (18+) ; Seniors (55+) ; Post-secondary students ; Men ; Women
Areas of InterestHealth Care
Skills/ExperienceCommunication & Interpersonal Skills ; Confidentiality ; Customer Service ; Dependability & Trustworthiness ; Friendly & Outgoing ; Listening Skills ; Patience ; Positive / Cheerful Demeanor ; Self-Motivated / Work Independently ; Team Work ; Able to stand, walk through the department throughout the shift * continuous handling of light or medium weight objects
Commitment LengthLong Term - (Minimum of 8 months)
Interaction LevelOne-on-one ; Small Group
Minimum Hours3 / Week
Dates and TimesMonday: Morning, Afternoon, Evening 
Tuesday: Morning, Afternoon, Evening 
Wednesday: Morning, Afternoon, Evening 
Thursday: Morning, Afternoon, Evening 
Friday: Morning, Afternoon, Evening 
Saturday: Morning, Afternoon, Evening 
Sunday: Morning, Afternoon, Evening 
 
Shifts available Monday to Sunday (10 am-6 pm) * 3 hour shifts
SeasonsYear Round
AccessibilityFully Accessible
LocationLakeridge Health Oshawa * 1 Hospital Court, Oshawa
Number of PositionsOshawa 
 
20 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Training is required ; Scheduled training ; Training on the job ; Training on-going
TransportationNear public transit
CostPolice Criminal Reference Check & Auxiliary Smock Rental (Adults) * student volunteer t-shirt ($5 each - to keep)
Police CheckRequired
Additional RequirementsGo to Lakeridge Health Website (see More Info Link above) to complete an Online Volunteer Application and to review further details regarding the recruitment process * 2-step Mantoux Testing for tuberculosis is provided at no charge at the Hospital (Oshawa)
Agency Details
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Organization NameLakeridge Health Oshawa
Office Phone905-576-8711
Toll Free Phone1-866-338-1778
Fax905-721-4743
Websitewww.lakeridgehealth.on.ca
Address & Map
1 Hospital Court
Oshawa, ON L1G 2B9
 
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