Emergency Triage and Main Waiting Rooms Ambassador

(Lakeridge Health Bowmanville)

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Position ID: V-OSH1364 Last Modified: 22 Feb 2021 Last Full Update: 22 Feb 2021
Opportunity Details
ContactVicki Adams, Coordinator, Volunteer Resources, Lakeridge Health Bowmanville; Phone: 905-623-3331 ext 21387; Email: vadams@lh.ca
DutiesOut of abundance of care, the Volunteer Program is suspended across all of Lakeridge Health hospitals. We are still accepting electronic website of interest forms and/or online application to join our volunteer team. I will connect back with you as soon as we are able to recruit new volunteers. We continue to hope for a better tomorrow. 
Volunteers in the Emergency waiting room are ambassadors and provide a friendly face and support to patients/families * this is a pilot project  
Offer support to patients who may be in pain, feel scared, disconnected on loved one's status * respond to the needs of the patients to offer comfort, minimize stress and provide the best patient experience possible * engage in conversations with patient & families * way-finding, escort people to various locations * ensure wheelchairs are available at all times * offer Patient Experience Research surveys
More Info Linkwww.lakeridgehealth.on.ca/en/patientsandvisitors/our-hospitals.asp
BenefitsExposure to a busy hospital environment * orientation & training provided * learn and develop interpersonal and communication skills * great opportunity if you are considering a career in nursing, physician, EMS, firefighter, police officer
ClientsConnect with a variety of people of all ages
Ages18 year(s) and up
Suitable for OSSDNo
Suitable ForAdults (18+) ; Seniors (55+) ; Post-secondary students ; Men ; Women
Areas of InterestHealth Care ; Information & Referral Services ; Program Coordination / Support
Skills/ExperienceCommunication & Interpersonal Skills ; Confidentiality ; Creativity ; Customer Service ; Dependability & Trustworthiness ; Elder Care ; Friendly & Outgoing ; Leadership ; Listening Skills ; Mentoring & Training ; Patience ; Planning & Organizing ; Positive / Cheerful Demeanor ; Public Speaking ; Research ; Self-Motivated / Work Independently ; Team Work ; Working with Children ; Problem solving skills are needed for this position
Commitment LengthLong Term ; 8 months including orientation & training sessions
Interaction LevelOne-on-one
Minimum Hours3 / Week
Dates and TimesMonday: Morning, Afternoon, Evening 
Wednesday: Morning, Afternoon, Evening 
Friday: Morning, Afternoon 
Shifts are: 11 am-1 pm, 1 pm-3 pm, 3 pm- 5 pm, 5 pm-7 pm, 7 pm-9 pm
SeasonsYear Round
AccessibilityFully Accessible
LocationLakeridge Health Bowmanville, 47 Liberty Street, South Bowmanville ON, L1C 2N4
Number of PositionsBowmanville ; Clarington 
21 individual(s) needed in total.
TrainingOrientation ; Training is provided ; Training is required ; Training on-going ; This is a new volunteer role and training will be ongoing
TransportationNear public transit ; Go Bus Stop across from hospital
Police CheckRequired
Additional Requirements2 step Mantoux test for tuberculosis free at hospital * Do not obtain a Police Records Check until after your interview has been completed
Agency Details
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Organization NameLakeridge Health Bowmanville
Office Phone905-623-3331
Toll Free Phone1-866-338-1778
Address & Map
47 Liberty St S
Bowmanville, ON L1C 2N4
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