Actively listen to victims and survivors of sexual violence who are struggling. Provide de-escalation, grounding, check-ins, community resources and appropriate information/referrals to callers/clients * connect with staff for support or debriefing * attend volunteer meetings and new training/workshops opportunities * Submit call logs * complete a 6 session (18 hour) volunteer training, and recieve a training certificate
 
Calls will come through via our automated service ensuring your anonymity* minimum 1 year commitment to the centre

The Peer Support Volunteer plays a vital role in providing compassionate, empathetic support to individuals and families who have experienced pregnancy or infant loss. Volunteers offer a listening ear, shared understanding, and companionship on the grief journey, creating a safe space for bereaved individuals to express their feelings, share memories, and receive validation from someone who “gets it.” By joining our team, you’ll help ensure that no one has to grieve alone.

Responsibilities:

• Provide emotional support through one-on-one phone calls, online meetings, or in-person (as appropriate) to individuals who have experienced pregnancy or infant loss.
• Listen actively, showing empathy and compassion, and creating a safe, non-judgmental space for individuals to share their grief.
• Share your own experiences in a supportive and respectful manner, when appropriate, to help normalize and validate the individual’s feelings.
• Support participants in finding resources and encourage self-care practices that align with their unique grief journey.
• Communicate and collaborate with PAIL Network staff, sharing updates as needed while respecting the privacy and confidentiality of participants.
• Complete initial and ongoing training to enhance skills, including workshops on grief, trauma-informed care, and cultural sensitivity.

Qualifications:

• Personal experience with pregnancy or infant loss and a desire to support others going through similar experiences.
• Excellent listening and communication skills, with the ability to provide empathetic, non-judgmental support.
• Respect for confidentiality and boundaries, with an understanding of the importance of privacy in peer support relationships.
• Ability to commit to regular volunteer sessions, showing reliability and consistency.
• Willingness to participate in training, supervision, and support meetings as needed.

Training and Support:

• Comprehensive training on topics such as grief, trauma-informed care, effective communication, and cultural sensitivity.
• Ongoing support from PAIL Network staff and access to additional training opportunities.
• Regular check-ins and debriefing sessions to support volunteers in their role.

If you have experienced pregnancy or infant loss and feel called to support others on their grief journey, we encourage you to apply. By sharing your understanding, compassion, and empathy, you can help ensure that bereaved individuals know they are not alone.

Our Crisis Response Volunteers assist our Crisis Intervention Counsellors on-site when they respond to police requests for victim assistance * Crisis responders provide emotional support and community referrals to victims of violent crime, and those impacted by sudden tragedy like the death of a loved one * We provide crisis assistance to victims, their families and witnesses.