On the patient care support services team,volunteers provide one on one visiting with patients where compassion, patience and an approachable nature are needed * social interaction and support * assist the Charge Nurse and clerks as required * converse and provide support to patients as well as family and friends * take approved patients for a short stroll in or outside the hospital if appropriate * read to patients, write letters or assist in making telephone calls * make tea or coffee for the patients

Visit with a resident to assist with comfort and quality of life * listen, provide encouragment and support * report behaviour or health changes to charge nurse * family support