Community Call Representative

(Distress Centre Durham)

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Position ID: V-OSH0599 Last Modified: 07 Jan 2022 Last Full Update: 07 Jan 2022
Opportunity Details
ContactSusan Ward, Volunteer Coordinator, Distress Centre Durham; Phone: 905-430-3511 ext 34; Fax: 905-430-1381; Email:
DutiesPhone registered clients and offer emotional support * keep record of outgoing calls
More Info
BenefitsBuild skills in active listening, crisis de-escalation and suicide intervention * computer training
Ages18 year(s) and up
Suitable for OSSDNo
Suitable ForAdults (18+) ; Seniors (55+) ; Post-secondary students ; Men ; Women
Areas of InterestDistress / Crisis / Bereavement Support ; Social Interaction ; Telephone Communication
Skills/ExperienceConfidentiality ; Listening Skills
Commitment LengthOne year
Interaction LevelOne-on-one
Minimum Hours16 / Month
SeasonsYear Round
AccessibilityNot Accessible
LocationWork from home or call centre at Distress Centre Durham, Whitby
Number of PositionsWhitby 
10 individual(s) needed in total.
TrainingOrientation ; Training is required ; Training on the job ; Training on-going
TransportationNear public transit
Police CheckRequired
Additional RequirementsVunerable Sector police check
Liability InsuranceNot Available
Agency Details
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Organization NameDistress Centre Durham
Office Phone905-430-3511, Administration
Toll Free Phone1-800-452-0688, Helpline
Address & Map
306 Brock St N
Whitby, ON
Canada L1N 4H7
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