Peer Support Facilitator

(Pregnancy and Infant Loss (PAIL) Network)

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Position ID: V-OSH1317
Last Modified: 25 Apr 2025
Last Full Update: 25 Apr 2025

Opportunity Details: Peer Support Facilitator

Contact Amy Muhr, Volunteer Coordinator, Pregnancy and Infant Loss Network; Phone: 888-303-7254; Email: pailvolunteer@sunnybrook.ca
Duties

As a Peer Support Volunteer, you will provide emotional support, empathy, and a listening presence to individuals and families who have experienced pregnancy or infant loss. Drawing from your own lived experience, you’ll offer one-on-one or group-based support, helping others feel seen, heard, and less alone in their grief.

Responsibilities:

  • Offer compassionate, non-judgmental support via phone, loss-specific online group, or in-person meetings

  • Uphold personal and professional boundaries in all interactions

  • Maintain confidentiality and respect each family's unique grief journey

  • Participate in ongoing training, reflection, and supervision

  • Collaborate with fellow volunteers and staff to ensure safe, inclusive support

Qualifications:

  • Personal experience with pregnancy or infant loss (your own or as a close loved one)

  • Ability to listen deeply without trying to “fix” or minimize grief

  • Willingness to reflect on your own healing process and maintain self-awareness

  • Commitment to empathy, inclusivity, and trauma-informed care

Time Commitment: Flexible; typically 2–4 hours per month, with additional time for training and meetings as needed.

More Info Link https://pailnetwork.sunnybrook.ca/volunteers/
Benefits There are many benefits to volunteering as a peer supporter. Here are three thoughtful benefits of being a peer support volunteer for individuals who have experienced a similar loss: 
 
1. Healing Through Connection: Offering support to others who’ve experienced pregnancy or infant loss can bring a sense of meaning, healing, and purpose to your own journey. 
 
2. Creating Community: Being part of a peer support network reduces isolation and helps you feel connected to others who truly understand this unique kind of grief. 
 
3. Making a Difference: Even a single conversation can offer comfort, hope, or a sense of being seen—allowing you to have a lasting impact in someone else’s life during one of their hardest moments.
Clients PAIL Network’s peer support programs are available at no cost to families and have been tailored to meet the specific needs of people grieving this type of loss. We are uniquely sensitive to the experiences surrounding pregnancy and infant loss because all of our trained peer support volunteers have lived experiences of pregnancy and infant loss. Our services are delivered in a variety of ways, including mixed group peer led support, loss specific online peer-led group support, and one-to-one telephone support.
Ages 18 year(s) and up
Suitable for Highschool Credit Hours No
Suitable For Adults (18+) ; Seniors (55+)
Areas of Interest Distress / Crisis / Bereavement Support ; Program Coordination / Support ; Support Group Facilitation
Skills/Experience Communication & Interpersonal Skills ; Confidentiality ; Counseling & Support ; Dependability & Trustworthiness ; Friendly & Outgoing ; Leadership ; Listening Skills ; Patience ; Positive / Cheerful Demeanor ; Team Work
Commitment Length Long Term (Minimum of 6 months) ; PAIL Network asks for a 2 year commitment from Peer Support Facilitators
Interaction Level One-on-one ; Small Group ; Virtual Volunteering
Minimum Hours 2.5 / Month
Dates and Times Varying times depending on Peer Support role * Group Support 1.5-2 hour monthly support groups * Phone Support weekly 45 minute phone calls * Online varying weekly, bi-weekly and monthly online chats
Seasons Year Round
Accessibility Fully Accessible
Location Durham Region and throughout Ontario
Number of Positions Ajax ; Beaverton ; Bowmanville ; Brock ; Brooklin ; Cannington ; Clarington ; Courtice ; Durham Region ; Orono ; Oshawa ; Pickering ; Port Perry ; Scugog ; Uxbridge (Township of) ; Whitby 
 
10 individual(s) needed in total.
Training Orientation ; Training is provided - Provided at no cost * online, independent training * video conferencing orientation ; Training is required ; Training on-going - Training and education opportunities ; Peer Support volunteers are encouraged to participate in online team meetings and supervision calls as required. There are monthly opportunities for communication with fellow peer support facilitators and PAIL Network support staff by way of networking calls and online meetings
Transportation Near public transit - For in person events and groups
Cost There is no cost to volunteering with PAIL Network.
Police Check Required
Additional Requirements We invite you to visit our website to learn more about the meaningful volunteer opportunities we have available and to sign up for a live volunteer information session where we will talk about the volunteer opportunities and answer any questions you may have. This would be followed by completing a volunteer application online (or you can jump right to that step) and having a video interview to chat about your interest in volunteering and matching that with the meaningful volunteer roles that are available. Thank you again for your interest in volunteering with PAIL Network and for sharing your time with us.
Liability Insurance Available

Agency Details: Pregnancy and Infant Loss (PAIL) Network

Office Phone 1-888-303-PAIL (7245), Toll Free
Fax 1-888-864-3785
E-Mail pailnetwork@sunnybrook.ca
Website pailnetwork.sunnybrook.ca
Address & Map
Ontario, ON
Canada L1N 2R4
 
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Mailing Address Ontario, ON 
Canada L1N 2R4

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