Crisis and Support Line Volunteer

(Durham Rape Crisis Centre, Confidential)

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Position ID: V-OSH1338
Last Modified: 03 Nov 2023
Last Full Update: 03 Nov 2023

Opportunity Details: Crisis and Support Line Volunteer

Contact Emma Conner, Community and Crisis Services Manager, Durham Rape Crisis Centre; Email:

Actively listen to survivors of sexual violence who are struggling. Provide grounding, check-ins, community resources and appropriate information to clients * connect with staff for support or debriefing * attend monthly volunteer meetings * Submit call logs * complete a 6 session (18 hour) volunteer training
Calls will be made from your personal phone (cell phone or home phone) while blocking your number * minimum 1 year commitment to the centre

More Info Link
Benefits Opportunity to build skills and resumé in crisis intervention * Certificate of Achievement after one year of service
Clients Women aged 16 and up
Ages 18 year(s) and up
Suitable for Highschool Credit Hours No
Suitable For Adults (18+) ; Post-secondary students ; Women
Areas of Interest Advocacy ; Counselling ; Distress / Crisis / Bereavement Support
Skills/Experience Confidentiality ; Counseling & Support ; Customer Service ; Dependability & Trustworthiness ; Listening Skills ; Patience ; Self-Motivated / Work Independently
Commitment Length Long Term - Minimum 1 year commitment to the centre
Interaction Level Solitary ; One-on-one
Minimum Hours 24 / Month
Dates and Times Mon-Sun 24 hours * all shifts are done remotely in 6 hour intervals, and 4 shifts per month are required
Seasons Year Round
Accessibility Not Applicable
Location At your home
Number of Positions Durham Region 
20 individual(s) needed in total.
Training Training is provided ; Training is required - 6 weeks, remote live video training
Cost There is $20 fee for volunteers to obtain a police check if in Durham.
Police Check Required
Additional Requirements For those who want to volunteer on our crisis and support line, please fill in the volunteer application which can be found here:  
Applicants are encouraged to connect with Emma Conner, Community and Crisis Services Manager at

Agency Details: Durham Rape Crisis Centre, Confidential

Office Phone Intake Counsellor: 416-278-9086
Fax 905-444-9277
Mailing Address 438 King St W 
P.O. Box 30525 
Oshawa, ON 
Canada L1J 8L8

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